Sporting Connect Ltd are committed to protecting the privacy and security of your personal information.
This privacy notice describes how we collect and use personal information about you during and after your relationship with us, in accordance with the General Data Protection Regulation (GDPR).This notice applies to:
1. All Client’s
2. All Third Parties and Suppliers with whom we have dealings in the ordinary course of our business including those individuals with whom we send marketing information regarding
Any reference to ‘we’, ‘us’, ‘our’, ‘the company’ shall mean Sporting Connect Ltd.
Any reference to ‘you’ or ‘Data Subject’ shall mean any individual receiving this notice for whom we hold personal data.
This Privacy Statement does not include information relating to the retention of data on limited companies as such data is not incorporated within the provisions of GDPR.
This Privacy Notice also applies to our website: www.sportingconnect.com/surreyfa
In many circumstances we hold your data as a “Data Controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice. In some circumstances we may acquire or handle your data as a ‘Data Processor’ which means we have been asked to handle your data by a third party other than yourself and do not directly store your data.
We may update this notice at any time.
It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.
DATA PROTECTION PRINCIPLES
We will comply with data protection laws including GDPR. This says that the personal information we hold about you must be:
1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.
THE KIND OF INFORMATION WE HOLD ABOUT CLIENTS / MEMBERS
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
There are “special categories” of more sensitive personal data which require a higher level of protection.
We may collect, store, and use the following categories of personal information about you:
• Contact; where you live and how to contact you (telephone numbers / email addresses).
• Socio-Demographic; details about your work or profession, nationality, education and where you fit into general social or income groupings.
• Transactional; details about payments to and from your accounts with us
• Contractual; Details about the products or services we provide you.
• Locational; data we get about where you are, such as may come from your mobile phone, the address where you connect a computer to the internet, or a shop where you buy something with your card.
• Behavioural; details about how you use our products and services.
• Technical; details on the devices and technology you use.
• Communications; what we learn about you from letters, emails, and conversations between us.
• Social relationships; your family, friends and other relationships.
• Open data and public records; public details about you such as the electoral register and information that is openly available on the internet.
• Usage data; other data about how you use our products and services.
• Date of birth.
• Gender.
• Location of employment or workplace.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Sporting Connect Ltd of Alfriston, Ewhurst Road, Cranleigh, Surrey. GU6 7ED.
This privacy notice is to let you know how we (Sporting Connect Ltd) look after your personal information. This includes what you tell us about yourself, what we learn by having you as a member, and the choices you give us about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
We are committed to protecting our members’ privacy. Sporting Connect requires any information marked as mandatory for membership to either meet legal obligations or to enable us to provide the service to you. Where you are not able to provide us with this information, we may not be able to open an account for you. Where we request further information about you not required for these reasons, we will ask you for your consent.
If you have any questions, or want more details about how we use your personal information, you can ask via info@sportingconnect.com
How the law protects you.
Your privacy is protected by law. This section explains how that works.
Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. This includes sharing it outside Sporting Connect Ltd. The law says we must have one or more of these reasons:
• To fulfil a contract we have with you, or
• When it is our legal duty, or
• When it is in our legitimate interest, or
• When you consent to it.
A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.
1. Your Information
Sporting Connect receives a number of different types of information about you. Here is a list of all the ways that we may use your personal information, and which of the reasons we rely on to do so. This is also where we tell you what our legitimate interests are.
What we use your information for
Our reasons Our legitimate interests
• To manage our relationship with you or your business.
• To develop new ways to meet our members’ needs and to grow our business.
• To develop and carry out marketing activities.
• To study how our members use products and services from us and other organisations.
• To provide advice or guidance about our products and services.
• Your consent.
• Fulfilling contracts.
• Our legitimate interests.
• Our legal duty.
• Keeping our records up to date, working out which of our products and services may interest you and telling you about them.
• Developing products and services, and what we charge for them.
• Defining types of members for new products or services.
• Seeking your consent when we need it to contact you.
• Being efficient about how we fulfil our legal duties.
• To develop and manage our brand, products and services.
• To test new products.
• To manage how we work with other companies that provide services to us and our customers.
• Fulfilling contracts.
• Our legitimate interests.
• Our legal duty.
• Developing products and services, and what we charge for them.
• Defining types of members for new products or services.
• Being efficient about how we fulfil our legal and contractual duties.
• To deliver of our products and services.
• To make and manage member payment.
• To manage fees and charges due on member accounts.
• To collect and recover money that is owed to us.
• Fulfilling contracts.
• Our legitimate interests.
• Our legal duty.
• Being efficient about how we fulfil our legal and contractual duties.
• Complying with regulations that apply to us.
• To detect, investigate, report, and seek to prevent crime.
• To manage risk for us and our customers.
• To obey laws and regulations that apply to us.
• To respond to complaints and seek to resolve them.
• Fulfilling contracts.
• Our legitimate interests.
• Our legal duty.
• Developing and improving how we deal with crime, as well as doing our legal duties in this respect.
• Complying with regulations that apply to us.
• Being efficient about how we fulfil our legal and contractual duties.
• To run our business in an efficient and proper way. This includes managing our financial position, business capability, planning, communications, corporate governance and audit. • Our legitimate interests.
• Our legal duty.
• Complying with regulations that apply to us.
• Being efficient about how we fulfil our legal and contractual duties.
• To exercise our rights set out in agreements or contracts. •Fulfilling contracts.
Groups of personal information
We use many kinds of personal information, and group them together like this.
Type of personal information Description
Contact
Where you live and how we contact you
Socio-Demographic This includes details about your work or profession, nationality, education and where you fit into general social or income groupings.
Transactional
Details about payments to and from your accounts with us
Contractual
Details about the products or services we provide to you.
Locational Data we get about where you are, such as may come from your mobile phone or the address where you connect a computer to the internet
Behavioural
Details about how you use our products and services.
Technical
Details on the devices and technology you use.
Communications
What we learn about you from letters, emails and conversations between us.
Usage Data
Other data about how you use our products and services.
Consents
Any permissions, consents or preferences that you give us. This includes things like how you want us to contact you.
Registration Information
Information that you provide by filling in forms on our site www.sportingconnect.com/surreyfa this includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Sporting Connect Ltd, and when you report a problem with our site.
Information you chose to share
This includes information you choose to share on Sporting Connect, such as when you post a comment, blog, or upload a photo. It also includes the information you choose to share when you take an action, such as when you add to your connections or develop your profile.
Your name, profile picture, profile, connections and username are treated just like information you choose to make public. We may occasionally use your name and email address to send you notifications regarding new services or ones we feel you may find valuable.
Your birthday allows us to do things like show you age-appropriate content and advertisements.
All information posted on Sporting Connect will be treated as public information. This is exactly what it sounds like: anyone, including people off of Sporting Connect, will be able to see it.
Choosing to make your information public also means that this information:
• can be associated with you (i.e., your name, profile picture, Sporting Connect profile, etc.) even off Sporting Connect
• can show up when someone does a search on Sporting Connect or on a public search engine.
Information always publicly available
The types of information listed below are always publicly available, and are treated just like information you decided to make public.
• Name This helps your associates find you. If you are uncomfortable sharing your real name or any such information, you can always delete your account.
• Profile and Profile Picture This helps your associates and associates recognise you. If you are uncomfortable making your profile and picture public, you can always delete or edit it within the profile section.
• Username and User ID These allow you to give out a custom link to your profile or Page, receive email at your Sporting Connect email address, and help make Sporting Connect Platform possible.
Usernames and User IDs
A Username (or Sporting Connect URL) is a custom link to your profile that you can give out to people or post on external websites. Your username will always appear in the URL on your profile page.
If someone has your Username, they can use it to access information about you through the www.sportingconnect.com/surreyfa website. For example, if someone has your Username, they can type sportingconnect.com/surreyfa/Username into their browser and see your public information as well as anything else you’ve let them see.
1. Here is additional information we ask you for and reasons why:
Registration
My detail: This section allows you to detail information about your personal details, to set up the account including name, age, gender, location, etc. This information is linked to our search engine which is used by other members and held by the Sporting Connect team.
Online Profile
My details: This section allows you to detail information about your personal details, including name, age, gender, location, level, etc. This information is linked to our search engine which is used by other members and held by the Sporting Connect team.
Availability: This section allows you to detail information about your availability, should you be looking for further opportunities within the game. This information is linked to our search engine which is used by other members and held by the Sporting Connect team.
Other details: This is an area for you to develop your profile by adding any information you may feel beneficial to add to your profile.
CV Upload: This section of the website allows you to upload your CV to your profile and the Sporting Connect team. This information is public. This section is optional, and you can delete your CV at any time.
Job Feed
Job Feed: You can upgrade your profile to access our job feed. To do this you will have to share information with PayPal and their associated third parties. By using PayPal you will have to agree to their terms and conditions.
Here is a detailed overview of the information we may ask you for:
Information we may ask you for Profiles or section of the site we ask you for this information Why we ask for this information
Name: Coach, Club, Physio, Recruitment Page, Job Post Page, Contact Us Page We ask this information to help us and other members identify you.
Surname: Coach, Club, Physio, Recruitment Page, Job Post Page, Contact Us Page We ask this information to help us and other members identify you.
Date of Birth: Coach, Club, Physio We ask this information to ensure you meet the age requirements to join Sporting Connect and it helps us define types of members for new products or services. We also feature it on your profile so other members can identify your age, when getting in contact about suitable opportunities in football.
Gender:
Coach, Club, Physio We ask this information as it helps us define types of members for new products or services. We also feature it on your profile so other members can identify your age, when getting in contact about suitable opportunities in football.
Home postcode:
Coach, Club, Physio We ask this information as it helps us define types of members for new products or services. We also feature it on your profile so other members can identify your location, when getting in contact about suitable opportunities in football.
County/Location:
Coach, Club, Physio, Recruitment Page, Job Post Page, Contact Us Page We ask this information as it helps us define types of members for new products or services. We also feature it on your profile so other members can identify your location, when getting in contact about suitable opportunities in football.
Qualifications:
Coach, Club, Physio We ask this information as it helps us define types of members for new products or services. We also feature it on your profile so other members can identify your qualifications, when getting in contact about suitable opportunities in football.
Are you seeking further opportunities?
Coach, Physio. We ask this information as it helps us define types of members for new products or services. We also feature it on your profile so other members can identify if you wish to be contacted about opportunities in football.
Username:
Coach, Club, Physio We ask this information to help us and other members identify you.
Email:
Coach, Club, Physio We ask this information to help us confirm your identify and for marketing purposes.
Password:
Coach, Club, Physio We ask this information for security reasons. This is private and confidential to you only.
Image:
Coach, Club, Physio We ask this information to help us and other members identify you. This is optional.
Contact Number: Coach, Club, Physio, Recruitment Page, Job Post Page, Contact Us Page We ask this information to get in touch with you about future products and services that you may express an interest in.
Football Background and Experience: Coach, Club, Physio We ask this information to learn more about your suitability future products and services that you may be interested in.
Submit a job: Recruitment Page, Job Post Page We ask numerous information when you choose to submit a job to Sporting Connect. This information is then featured publicly within the job feed are of the website.
League Name: Club We ask this information to help us and other members identify your League.
League Position: Club We ask this information to help us and other members identify the position you hold within your League.
Club Name: Club We ask this information to help us and other members identify your Club.
Club Position: Club We ask this information to help us and other members identify the position you hold within your Club.
Club Gender: Club We ask this information to help us and other members identify your Clubs gender.
Ground Postcode: Club We ask this information to help us and other members identify the location of your Club.
Your Team: Club We ask this information to help us and other members identify your team.
Other information we receive about you
• If you contact us, we may keep a record of that correspondence.
• Sporting Connect may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of transactions you carry out through our site.
• Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.
• Details of whenever you interact with Sporting Connect, such as when you look at another person’s profile, send someone a message, search for an associate or a Page, or click on an ad.
• When you post things like photos or videos on Sporting Connect, we may receive additional related data (or metadata), such as the time, date, and place you took the photo or video.
• We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Where we collect personal information from
We may collect personal information about you from these sources:
Data you give to us:
• When you join register to join Sporting Connect and create an online profile.
• When you update your online profile.
• When you upload your CV to your Sporting Connect profile.
• When you submit a job.
• When you upgrade your account and become a premium member.
• When you contact us.
• When you request further information for our Multi-Post Service.
Data we collect when you use our services. This includes the amount, frequency, type, location, origin and recipients:
• Payment and transaction data.
• Profile and usage data. This includes the profile you create to identify yourself when you connect to our internet, mobile and telephone services. It also includes other data about how you use those services. We gather this data from devices you use to connect to those services, such as computers and mobile phones, using cookies and other internet tracking software.
Data from third parties we work with:
• PayPal
• Surrey FA
How we use your personal information
Sporting Connect may process, transfer and/or share personal information in the following ways:
For Legal Reasons;
• To confirm your identity;
• Perform activity for the prevention of crime;
• Carry out internal and external auditing;
• Record basic information about you on a register of members;
For performance of our contract with you
• To deal with your account or run any other services we provide to you;
• consider any applications made by you;
• undertake statistical analysis, to help evaluate the future needs of our members and to help manage our business;
• To send you new terms & conditions (including changes to this privacy statement), information about changes to the way your account(s) operate and other important notifications.
For our legitimate interests
• To ensure the safety and security of fellow members using the website.
With your consent
• maintain our relationship with you including marketing and market research (if you agree to them)
We may also disclose information outside of Sporting Connect;
• to any persons, who provide a service or benefits to you or for us in connection with your account(s)
• To our suppliers in order for them to provide services to us and/or to you on our behalf
• to anyone in connection with a reorganisation or merger of Sporting Connects business
We may share your personal information with these organisations:
The Surrey FA
We may also share your data with Companies you ask us to.
We may need to share your personal information with other organisations to provide you with the product or service you have chosen:
• When you upgrade your account and become a premium member.
During any such process, we may share your data with other parties. We’ll only do this if they agree to keep your data safe and private.
DATA SHARING
We may have to share your data with third parties, including third-party service providers and other entities in the group.
We require third parties to respect the security of your data and to treat it in accordance with the law.
Your data is stored on our CRM system. Where data is saved outside of the EU we have ensured that the data is stored in compliance with GDPR.
We may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information. Although we do not directly send information to any country outside of the EU, there may be times when we need to. For example, when complying with international tax regulations and reporting personal information to HMRC. HMRC may transfer information to tax authorities in countries where you or a connected person may be tax resident.
Why might you share my personal information with third parties?
We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.
Where we store your personal data
Sporting Connect Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your information will not be transferred out of the European Economic Area (EEA).
Uses made of the information
We use information held about you in the following ways:
• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.
• As part of our efforts to keep Sporting Connect safe and secure.
• To measure or understand the effectiveness of ads you and others see.
While you are allowing us to use the information we receive about you, you always own all of your information. Your trust is important to us, which is why we don’t share information we receive about you with others unless we have:
• given you notice, such as by telling you about it in this policy; or
• removed your name or any other personally identifying information from it.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
We will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
Where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please notify Sporting Connect by email at info@sportingconnect.com
2. Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Sporting Connect Ltd. or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use Terms and Conditions and other agreements; or to protect the rights, property, or safety of Sporting Connect Ltd., our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Deleting your account
If you want to stop using your account, you can delete it within the settings page of your profile.
Deletion
When you delete an account, it is permanently deleted from Sporting Connect. It typically takes about one month to delete an account, but some information may remain in backup copies for up to 6 months and logs for up to 14 days.
You should only delete your account if you are sure you never want to reactivate it.
We are notified when you delete your account, as a legitimate interest, to track cancel any Premium Subscriptions.
Retaining your information
Sporting Connect may need to hold your information for additional lengths of time depending on what we use your data for. In many cases we will hold this information for a period of time after you have left Sporting Connect.
DATA RETENTION
How long will you use my information for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
In respect of Client data, we will typically delete data immediately after a profile is deleted.
RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your working relationship with us.
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
• Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact Robert Lovesey in writing.
Please note that where you ask us to erase, correct, object to process or seek to restrict our processing of data we may refuse your request where we have a legal obligation, contractual or other legitimate business interest to refuse your request. If we refuse your request then we will notify you of this refusal and you will have the right to appeal.
No fee usually required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
RIGHT TO WITHDRAW CONSENT
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact info@sportingconnect.com
Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
If you have any questions about this privacy notice or how we handle your personal information, please email info@sportingconnect.com.
COOKIES POLICY
Our website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. Please click on the shown link for further details.
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information:
www.google.com/privacy.html
Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
CHANGES TO THIS PRIVACY NOTICE
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
CONTACT AND FURTHER INFORMATION
If you have any questions about this privacy notice, please contact Rob Lovesey by emailing info@sportingconnect.com
If you have any questions or wish to submit a complaint then please submit this to:
Sporting Connect Ltd
Alfriston,
Ewhurst Road,
Cranleigh,
Surrey,
GU6 7ED
You have the right to make a complaint to the Information Commissioners Office or such other regulatory body or supervisory authority as may be appointed from time to time. If you make a complaint then we will respond to let you know how your complaint will be handled.
Accounts of Deceased Users
Sporting Connect retains the control over the information of a deceased user. The rights of the next of kin will be considered at Sporting Connects discretion.
3. Your rights
Your rights under data protection regulations are:
(a) The right to access
(b) The right of rectification
(c) The right to erasure
(d) The right to restrict processing
(e) The right to data portability
(f) The right to object to data processing
(g) Rights related to automating decision-making and profiling
(h) Right to withdraw consent
(i) The right to complain to the Information Commissioner’s Office
Please see our website here: www.sportingconnect.com/surreyfa for more information.
Right to Access
You have the right to access your personal data and details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. [You can access your personal data by visiting www.sportingconnect.com/surreyfa and logging into our website.]
The right to rectification
You have the right to have any inaccurate personal data about you corrected and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
The right to erasure
We will keep your personal information for as long as you are a member of Sporting Connect Ltd.
After you stop being a member and delete your profile, your information will be deleted immediately.
In some circumstances you have the right to the erasure of your personal data without undue delay.
Those circumstances include:
• the personal data is no longer needed for the purpose it was originally processed
• you withdraw consent you previously provided to process the information
• you object to the processing under certain rules of data protection law
• the processing is for marketing purposes
• the personal data was unlawfully processed
However, you may not erase this data where we need it to meet a legal obligation or where it necessary for the establishment, exercise or defence of legal claims.
The right to restrict processing
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are:
• you contest the accuracy of the personal data;
• processing is unlawful but you oppose erasure;
• we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and
• you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data.
We will only otherwise process it:
• with your consent;
• for the establishment, exercise or defence of legal claims; or
• for the protection of the rights of another natural or legal person;
The right to object to processing
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the data is necessary for the purposes of the legitimate interests pursued by us or by a third party.
If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
The right to data portability
To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of our contract with you
You have the right to receive your personal data from us in a commonly used and machine-readable format or instruct us to send this data to another organisation. This right does not apply where it would adversely affect the rights and freedoms of others.
Right to withdraw consent
To the extent that the legal basis for our processing of your personal information is your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
Marketing
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
You can also exercise the right at any time by contacting us at info@sportingconnect.com
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Please check these policies before you submit any personal data to these websites.
• We may use your personal information to tell you about relevant products and offers. This is what we mean when we talk about ‘marketing’.
• The personal information we have for you is made up of what you tell us, and data we collect when you use our services, or from third parties we work with.
• We study this to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
• We can only use your personal information to send you marketing messages if we have either your consent or a ‘legitimate interest’. That is when we have a business or commercial reason to use your information. It must not unfairly go against what is right and best for you.
• You can ask us to stop sending you marketing messages by contacting us at any time.
• Whatever you choose, you’ll still receive important information such as changes to your existing products and services.
• We may ask you to confirm or update your choices, if you take out any new products or services with us in future. We will also ask you to do this if there are changes in the law, regulation, or the structure of our business.
• If you change your mind you can update your choices at any time by contacting us.
4. Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with the Information Commissioner’s Office which is responsible for data protection in the UK. You can contact them by:
1. Going to their website at: https://ico.org.uk
2. Phone on 0303 123 1113
3. Post to Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
5. Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
6. Contact
For more information about how your rights apply to your Sporting Connect membership or to make a request under your rights you can contact us at info@sportingconnect.com. We will aim to respond to your request or query within one month or provide an explanation of the reason for our delay.
Contact details of Sporting Connect
Name: Robert Lovesey
Address: Alfriston, Ewhurst Road, Cranleigh, Surrey. GU67ED
Phone: 077923 09673
Email: info@sportingconnect.com
Pages Terms
1. Any user may create a Page; however, only an authorized representative of the subject matter may administer the Page. Pages with names consisting solely of generic or descriptive terms will have their administrative rights removed.
2. Content posted to Pages is public information and is available to everyone.
3. If you collect information from users, you will obtain their consent, make it clear you (and not Sporting connect) are the one collecting their information, and post a privacy policy explaining what information you collect and how you will use it.
4. You take full responsibility for any sweepstakes, contest, competition or similar offering on your Page and must comply with our Promotions Guidelines.
5. Third party advertisements on Pages are prohibited.
6. You will restrict access to your Page as necessary to comply with all applicable laws and Sporting Connect terms and policies.
7. You may not establish terms beyond those set forth in these terms to govern the posting of content by users on a Page.
8. Page names must:
a. not consist solely of a generic or descriptive term (e.g. “beer” or “pizza”);
b. use proper, grammatically correct capitalization and may not include excessive capitalization or use all capitals;
c. not include character symbols, including but not limited to excessive punctuation and trademark designations; and
d. not include taglines, superfluous descriptions, or unnecessary qualifiers.
Promotions Guidelines
If you use Sporting Connect to communicate about or administer a promotion, you are responsible for the lawful operation of that promotion, including the official rules, offer terms and eligibility requirements (e.g., age and residency restrictions), and compliance with regulations governing the promotion and all prizes offered in connection with the promotion (e.g., registration and obtaining necessary regulatory approvals).
Please note that compliance with these Guidelines does not constitute the lawfulness of a promotion. Promotions are subject to many regulations and if you are not certain that your promotion complies with applicable law, please consult with an expert.
1. Promotions on Sporting Connect must include the following:
a. A complete release of Sporting Connect by each entrant or participant.
b. Acknowledgment that the promotion is in no way sponsored, endorsed or administered by, or associated with, Sporting Connect.
c. Disclosure that the participant is providing information to [disclose recipient(s) of information] and not to Sporting Connect.
2. You must not use Sporting Connect features or functionality as a promotion’s registration or entry mechanism.
3. Ads may not imply a Sporting Connect endorsement or partnership of any kind. Ads linking to Sporting Connect branded content may make limited reference to “Sporting Connect” in ad text for the purpose of (1) fulfilling your obligations under Section 1 and (2) clarifying the destination of the ad. All other ads and landing pages may not use our copyrights or trademarks, except as expressly permitted with our prior written permission.
4. Definitions:
a. By “administration” we mean the operation of any element of the promotion, such as collecting entries, conducting a drawing, judging entries, or notifying winners.
b. By “communication” we mean promoting, advertising or referencing a promotion in any way on Sporting Connect.
c. By “contest” or “competition” we mean a promotion that includes a prize of monetary value and a winner determined on the basis of skill (i.e., through judging based on specific criteria).
Payments Terms
When you make payments through Sporting connect, you agree to these Payments Terms.
1. Making Purchases
1. When you confirm a transaction on Sporting Connect, you agree to be bound by and pay for that transaction. We may invoice you for the order on or at any time after you place the order.
2. These prices include VAT. However, if the rate of VAT changes between the date of the order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Goods in full before the change in the rate of VAT takes effect
3. Don’t commit to a transaction unless you are ready to pay, because all sales are final.
4. If you order something that becomes unavailable before it can be provided to you, your only remedy is to receive a refund of your purchase price.
5. You may be presented with additional terms related to a specific purchase before you confirm the transaction (such as shipping terms for tangible goods). Those additional terms will also govern that transaction.
6. We make no warranties of any kind, express or implied, with respect to any products or services sold on or through Sporting Connect.
2. Payment Sources
We want to make payments convenient, so we allow you to make payments using a number of different payment sources, like credit cards and debit cards.
1. When you provide a payment source to us, you confirm that you are permitted to use that payment source. You also authorize us to collect and store it, along with other related transaction information.
2. When you make a payment, you authorize us (and our designated payment processor) to charge the full amount to the payment source you designate for the transaction.
3. If you pay by credit or debit card we may obtain a pre-approval from the issuer of the card for an amount up to the amount of the purchase. We will bill your card at the time of purchase or shortly thereafter. If you cancel a transaction before completion, that pre-approval may result in your funds not otherwise being immediately available.
4. If you pay by debit card and your payment results in an overdraft or other fee from your bank, you alone are responsible for that fee.
3. Actions We May Take
As part of our effort to keep Sporting connect safe, we may take certain actions to reduce liability for users and us.
1. We may make any inquiries that we consider necessary, either directly or through third parties, concerning your identity and creditworthiness.
2. We may cancel any transaction if we believe the transaction violates these Payments Terms or the Terms and Conditions, or we believe doing so may prevent financial loss.
3. We may place a delay on a payment for a period of time, limit payment sources for a transaction, and limit your ability to make a payment or deactivate your account if we believe doing so may prevent financial loss.
4. We may contact your payment source issuer, law enforcement, or impacted third parties (including other users) and share details of any payments you are associated with if we believe doing so may prevent financial loss or a violation of law.
5. We may cancel any Credits transferred, assigned, or sold in violation of these Payments Terms or the Terms and Conditions.
6. If you purchase advertising, and your payment method fails or your account is past due, we may take steps to collect past due amounts using other collection mechanisms. You agree to pay all expenses associated with such collection, including reasonable legal fees. We may charge interest to you on the overdue amount at the rate of 4% a year above the base rate of [BANK] from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after any judgment. You must pay us interest together with the overdue amount.
Disputes and Reversals
7. If you believe that an unauthorized or otherwise problematic transaction has taken place under your account, you agree to notify us immediately, so that we may take action to prevent financial loss.
8. To the fullest extent permitted by law, you waive all claims against us related to payments unless you submit the claim to us within 30 days after the charge.
9. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted.
10. If you enter into a transaction with a third party and have a dispute over the goods or services you purchased we have no liability for such goods or services. Our only involvement with regard to such transaction is as a payment agent.
11. We may intervene in disputes between users concerning payments but have no obligation to do so.
12. Your only remedy for a technical failure or interruption of service is to request that your transaction be completed at a later time.
4. Special Provisions Applicable to Advertisers
1. When you purchase advertising on or through Sporting connect, you agree to pay all amounts specified in the order, along with any applicable taxes.
2. You are responsible for maintaining the security of your advertising account, and you understand that you will be charged for any orders placed on or through your advertising account.
3. You can cancel an advertising order at any time, but your ads may run for several days after you notify us, and you are still responsible for paying for those ads.
4. It is your responsibility to remit any taxes that apply to your transactions. You agree to indemnify and hold us harmless from and against any claim arising out of your failure to do so.
5. Notices and Amendments to These Payments Terms
1. We may provide notices to you by posting them on our website, or by sending them to an email address or street address that you previously provided to us. Website and email notices shall be considered received by you within 24 hours of the time posted or sent; notices by mail shall be considered received within three business days of the time sent.
2. The Payment Terms in place at the time you confirm a transaction will govern that transaction.
3. We may change these Payment Terms, in whole or in part.
6. Other
1. All of the commitments you make in the Sporting Connect Terms and Conditions apply to payments through Sporting Connect. In the event of any conflict between these Payments Terms and the Terms and Conditions, the Payments Terms shall prevail.
2. If you are under the age of 18, you may make payments only with the involvement of a parent or guardian. You should review these Payments Terms with a parent or guardian to make sure that you both understand them.
3. Some countries may restrict or prohibit your ability to make payments through Sporting Connect. Nothing in these Payments Terms should be read to override or circumvent any such foreign laws.
7. CV Upload Service
1. Sporting Connect makes no guarantee of job opportunities for members using this service.
2. Sporting Connect will do our utmost to inform members using the service of relevant opportunities featured on the site – taking into account their qualifications and experience.
3. Primary communications will be via email.
4. Members cannot update any CV once uploaded. They will be required to submit a new CV if they have any changes.
Advertising Philosophy
At Sporting Connect, we believe that ads should contribute to and be consistent with the overall user experience.
Advertising Guidelines
The following guidelines, as well as our Privacy Policy and Terms and Conditions, apply to all ads appearing on Sporting Connect. Ads that contain, facilitate, promote, or reference a promotion, sweepstakes, contest or competition must also comply with the Promotions Guidelines.
We reserve the right to reject, approve or remove any ad for any reason, in our sole discretion, including ads that negatively affect our relationship with our users or that promote content, services, or activities, contrary to our competitive position, interests, or advertising philosophy. These guidelines are subject to change at any time.
I. Data and Privacy
a. Ad creative may not contain user data received or derived from Sporting Connect, even if a user consents to such use.
b. Any permissible data collection or use of user data must be consistent with Sporting Connects privacy policy and the privacy policy of the landing page and advertised site.
II. Ad Creative and Positioning
All components of an ad, including any text, images, or other media, must be relevant and appropriate to the product or service being offered and the audience viewing the ad. Ads may not contain audio or flash animation that plays automatically without a user’s interaction. Ads may not position products or services in a sexually suggestive manner. Ads may not contain content that exploits political agendas or issues for commercial use. Additionally, ad text must include proper grammar and the use of all symbols, numbers, or letters must adhere to the true meaning of the symbol.
a. Accuracy
Ads must clearly represent the company, product, service, or brand that is being advertised and must not contain false, misleading, fraudulent, or deceptive claims or suggest false relevancy to generic offers. Products and services promoted in the ad copy must be clearly represented on the landing page, and the destination site may not offer or link to any prohibited product or service.
b. Attribution
Ad text may not assert or imply, directly or indirectly, within the ad content or by targeting, a user’s personal characteristics within the following categories:
1. race or ethnic origin;
2. religion or philosophical belief;
3. age;
4. sexual orientation or sexual life;
5. gender identity;
6. disability or medical condition (including physical or mental health);
7. financial status or information; and
8. criminal record.
c. Destination Sites
Ads must lead to a functioning landing page that does not interfere with a user’s ability to navigate away from the page.
d. Targeting
Ads must always apply appropriate targeting and never provoke users. Ads for regulated goods and services (e.g. alcohol and gambling), must abide by all applicable laws, regulations, and industry codes.
III. Ad Content
Advertisers must ensure that their ads comply with all applicable laws, regulations and guidelines. All claims in ads must be adequately substantiated. Ads must not offend users. Ads and any offers promoted within ads must not be false, deceptive or misleading or contain spam. Ads must not contain or promote illegal products or services. Ads must not violate the rights of any third parties. The following specific content guidelines apply:
1. Adult Products
Ads may not promote the sale or use of adult products or services, including but not limited to toys, videos, publications, live shows, or sexual enhancement products. Ads for family planning and contraception are allowed provided they follow the appropriate targeting requirements.
2. Alcohol
Where permissible, ads that promote or reference alcohol must: (i) Comply with all applicable local laws, required or recommended industry codes, guidelines, licenses and approvals.
3. Dating
Ads for adult friend finders or dating sites with a sexual emphasis are not permitted. Ads for other online dating services must adhere to the dating targeting requirements and the name of the product or service must be included in the ad text or image.
4. Drugs and Tobacco
Ads may not promote or facilitate the sale or consumption of illegal or recreational drugs, tobacco products, or drug or tobacco paraphernalia.
5. Gambling and Lotteries
a. Ads that promote or facilitate online gambling, games of skill or lotteries, including online casino, sports books, bingo, or poker, are only allowed with prior authorization from Sporting Connect.
b. Ads that promote offline gambling establishments, such as offline casinos, in accordance with applicable laws and regulations, are generally permitted.
6. Pharmaceuticals and Supplements
a. Ads must not promote the sale of prescription pharmaceuticals. Ads for online pharmacies are prohibited except that ads for certified pharmacies may be permitted with prior approval from Sporting Connect.
b. Ads that promote dietary and herbal supplements are generally permitted, provided they do not promote products containing anabolic steroids, chitosan, comfrey, dehydroepiandrosterne, ephedra, human growth hormones, melatonin, and any additional products deemed unsafe or questionable by Sporting Connect in its sole discretion.
7. Software
Ads may not contain or link directly or indirectly to a site that contains spyware/malware downloads or any software that results in an unexpected, deceptive or unfair user experience, including but not limited to software which:
a. “sneaks” onto a user’s system;
b. performs activities hidden to the user;
c. may alter, harm, disable or replace any hardware or software installed on a user’s computer without express permission from the user;
d. is bundled as a hidden component of other software whether free or for an additional fee;
e. automatically downloads without Sporting Connects express prior approval;
f. presents download dialog boxes without a user’s action; or
g. may violate or infringe upon the intellectual property rights of any third party, including copyright, trademark, patent or any other proprietary right.
8. Unacceptable Business Model
Ads may not promote a business model or practice that is deemed by Sporting Connect in its sole discretion to be unacceptable or contrary to Sporting Connects overall advertising philosophy or to any applicable law, including but not limited to multi-level marketing schemes, or advertisements for scams.
